Alfawise WD613 Smart Video Doorbell

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General Information

Brand: Alfawise
Model: WD613
Appliance Type: Smart Doorbells
Feature: WiFi Enabled

Dimension and Weight

Product weight: 0.3380 kg
Package weight: 0.7000 kg
Product size (L x W x H): 4.85 x 3.20 x 12.00 cm / 1.91 x 1.26 x 4.72 inches
Package size (L x W x H): 18.50 x 17.50 x 9.50 cm / 7.28 x 6.89 x 3.74 inches

Package Contents

Package Contents: 1 x Video Doorbell, 1 x Holder, 1 x Speaker, 1 x Charger, 1 x Screw Driver, 4 x Screw Anchor, 4 x KA Screw, 1 x T6 Screw, 1 x English User Manual

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QUESTIONS & ANSWERS

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  • It says to press and hold the key to reset the doorbell, where is the key, I'm not seeing one and I can't get into my doorbell since it is asking for a password tgat I habe no clue what it is.

    For after-sale problems,please kindly send an email to cs@alfawise.com to solve it.

  • What is the range on it cause I have noticed that when I leave for work and get away from my home it don’t want to connect but once I’m closer it’s connects

    This depends on the network, the network is good, the product is connected stably, and the network of the mobile phone can be separate. After the pairing is successful, the mobile phone has no distance.

  • Does this doorbell work with batteries or does it have a charger that has to be directly connected in to a plug?

    The doorbell is compatible with DC5V or AC 16~24V,please don't connect the main power(AC220V) to the doorbell directly.

  • How can I reset my Alfawise WIFI doorbell it’s asking me for device password I don’t remember putting a password the first time I hook it up

    Please press and hold the key for 5 minutes, you can't interrupt it in the middle, and then re-pair after hearing the successful tone.

  • Does it works with multiple receivers?

    The doorbell is not supported to connect to a wired monitor,the user only could receiver video call with the App.maximally it supports up to 8 users.

  • What voltage does the doorbell requires to work?

    It depends on the adapter, the product needs about 5V, but the adapter is 120-240.

  • What is the right way to insert a micro SD card? Why does not refered on manual? Please inform me...

    There is a card slot on the back of the product, which can be inserted in the direction.

  • how can i recharge alfawise doorbell wd613

    This can't be charged

  • good morning IT IS POSSIBLE TO OPERATE ONLY CONNECTED CABLE RJ45 THANK YOU

    No,it is impossible to operate through cable RJ45.