● Two-way Talk: You can talk to your visitor anytime and anywhere through APP when someone rings the doorbell
● 1080P HD Video: Very clear and smooth video and image
● 166 Degree Wide-angle Lens : Wider view angle allows you clearly check any directions of your door
● Infrared Night Vision: 6 pieces 850mm LED infrared lights, Alfawise L9 Plus still protects your home at night
● PIR Motion Detection: When detects visitors or movements at your door, the alert message will be pushed to your phone
● 30 Days Free Cloud Storage: Offers 30-day free Cloud storage to review, customize, download or share video
● Family Sharing: Alfawise L9 Plus can connect 8 phones of family members and allows 3 users to watch simultaneously
● Ways for Power Supply: AC14 - 24V power or 18650 rechargeable batteries supported, about 6 - 8 months working time
Battery: 18650 x 2 ( without battery ), capacity: 2400-6800mAh
Product weight: 0.1700 kg
Package Contents: 1 x Smart Doorbell, 1 x Install Panel, 1 x English Manual, 1 x Screw Pack
The smart doorbell is offline
● Make sure your Wi-Fi network is working properly.
● Restart the camera.
● Restart the Wi-Fi router.
● Check if your network has enough bandwidth.
● Check if the Wi-Fi signal is disturbed.
The detail you can read this post:
Wi-Fi network is not displayed in the app during the installation.
Your doorbell may be too far away from your Wi-Fi router, the wireless signal is disrupted or there are other problems with your Wi-Fi network.
The camera is offline and can't reconnect.
You can follow the steps below to solve problems.
● Make sure that the camera is plugged in and receiving power.
● Check whether the camera is warm or cold to the touch
● Move the camera
● Restart the camera
● Restart the router
● Check the settings of your Wi-Fi network or router
● Make sure your router is on the list of incompatible devices
● Try turning off other wifi-connected devices
● Reset the camera
The video is blurry and spotty
● Remove the sticker on the lens.
● Remove dust or dirt from the lens with a soft, lint-free cloth.