Alfawise Z28 Pro Smart TV Box




Brand: Alfawise
Core: 1.5GHz,Quad Core
CPU: ARM Cortex-A53
GPU: Mali-450
Model: Z28 Pro
System: Android 7.1
Type: TV Box
Maximum External Hard Drives Capacity: 64GB
Processor: RK3328

Media Supported

Decoder Format: H.264,H.265
Photo Format: BMP,GIF,JPEG,JPG
Video format: AVS,MPEG-1,MPEG-4,MPEG2,MVC,RV,VC-1,VP6,VP8,VP9

Product Details

Bluetooth: Bluetooth4.0
Camera: Without
Interface: AV,DC Power Port,HDMI,Micro SD Card Slot,RJ45,SPDIF,USB2.0,USB3.0
Power Supply: Charge Adapter
5G WiFi: Yes
WIFI: 802.11 a/b/g/n/ac

Firmware Information

System Bit: 64Bit

Power Requirement

Power Type: External Power Adapter Mode
Suggest Input: 5V 2A

Dimension and Weight

Package size (L x W x H): 18.00 x 11.00 x 6.60 cm / 7.09 x 4.33 x 2.6 inches
Package weight: 0.3900 kg
Product size (L x W x H): 10.00 x 10.00 x 1.60 cm / 3.94 x 3.94 x 0.63 inches
Product weight: 0.1200 kg

Package Contents

Package Contents: 1 x Z28 Pro RK3328 Smart TV Box, 1 x Power Charger, 1 x Remote Control, 1 x HDMI Cable

Customer Reviews

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Ask a Question
  • I have problem with Z28 Pro - there are not updates in OTA and firmware is extremely old. How to update to newer version?

    For this issue, please kindly send an email to to solve it.

  • Hello, i bought the Z28 pro 2gb ram 16gb rom version and downloaded the amazon prime video app. Everytime i try to start a video the amazon prime video app crashes. Is there anything i can do?

    For after-sale problems,please kindly send an email to to solve it. 

  • After 5 months  Alfawise Z28pro 2G/16G  not working only light red light(not responding). Before 22 days I contacted the alfawise help center to help me or send me an upgrade with instructions on how to do it, but I keep getting a Chinese-language link with the Chinese program and can not change it in English. I begged them to send me a link in English, but until today I did not get an answer to my query. So from the technical service if you do not know Chinese do not have any help. Thanks

    We are sorry for the inconvenience. We have got the firmware in English.Please kindly send an email to to get it.

  • I need firmware for my Z28pro 2G/16G please send me, and I do not understand Chinese. can you send me to a page in English. thank you

    If the product can work normally, it is not recommended to update the firmware. The procedure for updating the firmware is complicated, and improper operation can result in the product not working properly. Please be cautious!     We have got the firmware in English.Please kindly send an email to to get it.